Tips to improve cash flow in difficult trading conditions
August 25, 2009
The following are some tips to help persuade your customers to pay their debts.
* Get your solicitor to write a letter before action (LBA)
A Letter Before Action is really a written warning to your debtor of the action you are prepared to take if your debt is not paid. The letter will normally imply that court proceedings will be issued and costs and interest (see below) added to the debt. Involving a solicitor will incur cost, but the reality is that debtors take a solicitors letter more seriously where they may ignore a threatening letter written simply on your company’s letter head.
* Include interest in your claim
It is largely unknown that in 1998, the UK government introduced legislation to give businesses a statutory right to claim interest from other businesses for the late payment of commercial debt. This is known as the Late Payment of Commercial Debts (interest) Act. If you do not already have provisions for adding interest in your standard payment terms, you can add such under this legislation. Your calculation of interest should be included in any letter before action that you send to debtors.
* Pursue County Court Proceedings
Depending on the size of the debt this may be cost effective. If you do decide to instruct recovery experts, the advice is always do this sooner rather than later. It is likely that the firm you are pursuing for payment also owes money elsewhere. However, be mindful that if a County Court Judgement is agreed in your favour, the debtor may choose to ignore it and continue to avoid payment.
* Threaten a winding up order
The threat of a winding up order has become much more prevalent as a debt collection tool in the past 12-18 months. Any individual or business owed more than GBP750 can petition for the winding up of a company. This threat has significant teeth.
If the petition is granted by the court, this will be advertised in the London Gazette. The advertisement will be picked up by the businesses bank. As a result the bank is likely to freeze the company bank accounts until the petition is either withdrawn or the winding up procedure ordered by the court. Clearly to have a bank account frozen is a massive inconvenience for any business. With this threat, a debtor is more likely to repay what they owe than if they were to simply face a county court judgement.
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